Terms of Use
Terms of Use
Welcome to Crosersive, your go-to online store for 3D printing products and accessories. By accessing and using our website, you agree to comply with and be bound by the following Terms & Conditions ("Terms"). These Terms govern your use of the site and the purchase of goods from Crosersive.com. If you do not agree with these Terms, please do not use our site or services.
1. General Information
Crosersive reserves the right to change, modify, or update these Terms at any time. All changes will be posted on this page with the updated effective date. Your continued use of the website following the posting of any changes constitutes your acceptance of those changes.
2. Use of the Website
By using our website, you agree to:
Provide accurate, current, and complete information when making purchases or creating an account.
Maintain the confidentiality of your account credentials, including your username and password.
Use the website solely for personal, non-commercial purposes unless authorized otherwise.
Not engage in any activity that could harm the functionality or security of the website or its systems.
Crosersive.com reserves the right to suspend or terminate your account and access to the website if you breach any of these Terms.
3. Products and Pricing
All products sold on Crosersive.com are subject to availability. In the rare event that a product is out of stock, we will notify you as soon as possible.
Prices for products are displayed in US dollars ($) and are subject to change at any time without prior notice. The final price for your order will be confirmed during the checkout process.
All product descriptions, images, and specifications on the website are for informational purposes only. We make every effort to ensure accuracy, but there may be discrepancies due to updates or differences in monitor displays.
4. Ordering and Payment
Ordering Process: To place an order, simply add items to your cart and proceed through the checkout process. You will receive an order confirmation via email once your purchase has been completed.
Payment: Payments for products are processed securely through our payment gateway. We accept all major credit and debit cards, as well as other methods depending on your location.
Order Cancellation: Orders may be canceled before they are shipped. If you wish to cancel an order, please contact us at support@crosersive.com as soon as possible. Once an order is shipped, it cannot be canceled.
5. Shipping and Delivery
Shipping Methods: We offer various shipping options to most regions worldwide. Shipping fees are calculated based on your location and the size/weight of the order.
Delivery Times: Delivery times vary based on the shipping method and your location. While we strive to meet estimated delivery times, we are not responsible for delays caused by external factors, including shipping carrier delays or customs clearance.
International Shipping: Orders shipped outside the European Union may be subject to customs duties, taxes, and import fees. These charges are the responsibility of the customer.
6. Returns and Refunds
We want you to be completely satisfied with your purchase. If you are not satisfied, we offer the following:
Returns: You may return most items within 30 days of receipt. The items must be in new, unused condition, with all original packaging and tags intact.
Refunds: Once your return is processed, we will issue a refund to your original payment method. Shipping fees are non-refundable unless the item is defective or incorrect.
Exceptions: Some items, including personalized or opened products, may not be eligible for returns. Please check the product details for specific return information.
For returns or refund requests, please contact us at support@crosersive.com.
7. Intellectual Property
All content on Crosersive.com, including text, images, logos, graphics, videos, software, and trademarks, is owned by Crosersive Ltd. or its licensors and is protected by copyright and intellectual property laws. You may not use, reproduce, or distribute any content from the website without prior written permission from Crosersive.com.
8. Limitation of Liability
Crosersive.com is not liable for any indirect, incidental, or consequential damages arising from the use of the website, the purchase of products, or the inability to use the website. We make no warranties regarding the accuracy, availability, or functionality of the website.
9. Privacy
Your use of the website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. Please review the Privacy Policy for more information on how we handle your data.
10. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of Belgium. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts in Brussels, Belgium.
11. Contact Information
If you have any questions or concerns regarding these Terms & Conditions, please contact us:
By using Crosersive, you agree to be bound by these Terms and Conditions. If you do not agree with any part of this agreement, you must stop using the site immediately.